When it comes to customer service, we had a better experience with Swyft Filings’ customer support representatives and their website. And although neither company is entirely transparent about their service details, Swyft Filings had an overall more helpful site that was easier to use.
legalzoom
Northwest Registered Agent has excellent customer service and they are industry experts. LegalZoom seems to hire only salespeople, and only wants to offer you subscriptions.
LegalZoom makes things complicated with lots of fine print, and their services are offered in confusing packages and monthly subscriptions. On the other hand, Northwest has a simple, easy-to-use website with clear and friendly language.
In this review, we discuss the LegalZoom LLC packages. We take a deeper look at their fine print. And we discuss if LegalZoom is the best option to form an LLC, or if it’s a better idea to go with an alternative.
You’ve probably seen lots of websites talking about LegalZoom. That’s because they are one of the biggest legal services companies in the business formation industry. But you may be shocked at how expensive it is to hire LegalZoom for legal services. We explore some LegalZoom alternatives that offer cheaper business formation services.
When you compare IncAuthority vs LegalZoom, IncAuthority is the clear winner.
Here’s why:
IncAuthority has more understandable website language, lower prices, and better customer service than LegalZoom. IncFile’s free LLC formation package also includes a free year of Registered Agent service. With LegalZoom’s basic formation service, their Registered Agent service is a separate add-on priced at $249.
Nolo clearly outshines LegalZoom with customer support, faster turnaround times, and an overall more pleasant experience. Although neither company has competitive pricing when compared to other LLC formation companies, Nolo’s prices were better than LegalZoom’s. And Nolo has a much better document library that offers actual reusable templates, whereas LegalZoom requires you to get a new template every time.
IncFile has cheaper prices, much faster turnaround times, and they include a free year of Registered Agent service with their basic package. Unlike LegalZoom, IncFile doesn’t have any tricky subscriptions for upsells and they aren’t pushy.
While neither company’s website has great language and they both have some misleading information, IncFile’s site is simpler and more efficient. IncFile also has better customer support. Although it isn’t amazing, they are still easier to reach than LegalZoom.
We liked ZenBusiness’s customer service and convenient user dashboard for Registered Agent services. Their LLC formation process uses a conversational chat interface to walk you through the questionnaire. This is a user-friendly design.
We don’t like that LegalZoom is focused on selling you their other legal services – especially consultations with their attorneys. If all you need is help starting and running your LLC, ZenBusiness is a much better choice.
Overall, we had a better experience with Rocket Lawyer’s website and customer support. Other services are cheaper and don’t require subscription models to form an LLC. But if you’re looking for associated legal services along with starting your business, Rocket Lawyer can’t be beaten. And when it comes down to Rocket Lawyer vs. LegalZoom, Rocket Lawyer definitely comes out on top.
